Help AI and customers understand your business.
A homeowner asking an AI for help still needs concrete answers: what you do, where you work, what the job includes, and how a quote or appointment is confirmed. Dispatched helps organize those facts and connect them with your workflow. Joining is free, with no subscription, lead fee, or Dispatched booking commission.
Add your business to Dispatched
Start with the questions customers ask
| Customer question | Useful business information |
|---|---|
| Can you do this job? | Specific services and exclusions. For example, distinguish routine cleaning from move-out cleaning, or faucet repair from a full plumbing installation. |
| Do you serve my home? | The ZIP codes, cities, or defined territory you actually cover, including any travel limits. A business location is not the same as its service area. |
| What will it cost? | Your pricing method, minimum charge, inclusions, possible fees, and when an inspection is needed. A price range or estimate must not masquerade as a fixed quote. |
| When can you come? | Normal operating hours and scheduling rules. Live availability must come from a current, supported source, not a description of your hours. |
| What happens if plans change? | Cancellation and rescheduling terms, payment timing, and a clear way to reach the business. |
Prepare your presence in five steps
Identify the right business
Search the directory for your existing page before adding another. Check the business name, public website, phone, category, and location. Claim the matching page through your signed-in provider account.
Describe what customers can actually buy
Use specific service names and plain descriptions. Include job conditions and exclusions so a customer can distinguish a good match from a superficially similar service. Keep the facts consistent with your own website.
Set an honest service area
Add the places your team serves. Avoid claiming every nearby city merely to appear in more searches. A wrong match costs both you and the customer time.
Connect the way you already work
Choose your system in the provider portal. The available path may be a direct connection, an integration request, or manual setup. See how provider integrations work.
Check the public page and booking readiness
Review published details and keep them current as your services change. Connection alone does not enable instant booking. The required capabilities must pass account-specific checks, and you must turn instant booking on for the supported scope.
Search visibility and booking are separate
A search engine or AI assistant may find a public profile and use its factual information. A connected assistant can also use Dispatched tools to retrieve current results. Only verified, enabled capabilities can support instant booking. Your page can be informative before that stage, but it must not promise live prices or available appointments.
Your own website also matters. Google's SEO Starter Guide recommends useful, organized content and descriptive links. Its guidance for AI features in Search says the same SEO fundamentals apply to AI Overviews and AI Mode. No special AI markup or guaranteed placement is offered.
Common questions
Will joining guarantee mentions in ChatGPT, Claude, Gemini, or Google?
No. Each platform chooses what it shows, and availability varies. Dispatched provides factual pages and supported assistant connections. It does not sell search positions, guarantee AI recommendations, or promise a number of customers.
Does my business need to replace its scheduling software?
No. Dispatched is designed around your existing operation. The portal shows which connection paths are currently supported. An unavailable integration should be described as unavailable, with a clear setup or request path.
Does claiming a page make my business bookable?
No. Claiming identifies the business you manage. Operational connection, capability checks, and your instant-booking choice are separate steps. A listed or claimed profile alone cannot confirm a customer's appointment.
What should I do if the directory information is wrong?
Claim the matching page and correct the relevant details through your provider account. If you cannot find the right record or need a removal, contact support. Do not create a duplicate to work around an incorrect listing.
Explore Dispatched for businesses or read the customer guide to AI service discovery.